Hair Junction privacy notice

This privacy notice explains how Hairjunction looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

TOPICS:

• What information we collect about you
• How information about you will be used
• Marketing
• Employment
• How long your information will be kept for
• Where your information is kept
• Access to your information and correction
• Cookies
• Other websites
• Changes to our privacy notice
• How to contact us

WHAT INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment or buy a product, whether contact is face to face, online, on paper, by email or over the phone.

The information you give us may include your name, address, phone number, relevant history which may suggest that a service or treatment should not go ahead, or certain products should not be used (e.g. allergies, pregnancy, skin conditions).

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED

In law, we are permitted to use personal information, including sharing it outside the salon, only when we have a proper reason to do so, for example:

• To fulfil a contract with you i.e. to provide the service or treatment you have requested and to communicate with you about your appointments
• When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
• When you consent to it: we will always ask for your consent to hold and use health and medical information.

Some of the Stylists working at Hairjunction are self-employed. Our reception facilities are shared; therefore, our self-employed colleagues will have access to your information.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

MARKETING

We would like to send you information about products and services which may be of interest to you via Social Media.

If you no longer wish to be contacted for marketing purposes via Social media, please remove Hairjunction from your contact/friend list.

EMPLOYMENT

The information we collect about our employees will be discussed verbally with the employee. Personal information such as Name, Address and Next of kin will be kept within the Salon file and will only be accessed by the Salon Owner and Stylists.
Payroll information and Financial details will only be shared with our Accountants, The relevant bank and the HMRC.

On leaving Hairjunction, employee details will be kept for a period of 12 months. Unless the employee asks for their information to be deleted.

Information about unsuccessful job applicants will be deleted within 24 months.

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Unless you request otherwise, we will keep your information to contact you, for a maximum of 12 months from your last visit to the salon. These records will be audited once a year.

After a year we will delete all your personal information, except for your name, relevant client history (e.g. allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

WHERE YOUR INFORMATION IS KEPT

Your information is kept in the Appointment book, Client records cards and in the Salon GDPR file. This will not be accessible to anyone other than the Salon owner and Stylists.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you.

If you would like a copy of your personal information, please contact the Salon Owner Iggy on 01432 275775 or via email info@hairjunction.co.uk

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review and we will place any updates in the salon GDPR File and on the salon website. This privacy notice was last updated on 23/05/2018.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you:

• By email info@hairjunction.co.uk
• Or write to us at Hairjunction, 73 Commercial Road, Hereford, HR1 2BP.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern:
www.ico.org.uk/concerns/handling